Privacy Policy

Saventario ("we", "us", or "our") operates the website saventario.com and is the data controller responsible for personal data collected through this site. Our registered address is Av Nuevo León 276, Ciudad de México, Mexico. Contact email: info@saventario.com.

This Privacy Policy is issued in compliance with the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP), published in the Diario Oficial de la Federación on 5 July 2010, and its Regulations. This law governs the processing of personal data held by private parties in Mexico and establishes the rights of data subjects (ARCO rights).

By using this website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the site.

We collect personal data through the following means:

• Contact form: When you submit the contact form on this site, we collect your full name, email address, the subject of your enquiry, and the content of your message.
• Cookies and tracking technologies: We may collect technical data such as IP address, browser type, device type, pages visited, and time spent on the site through cookies and similar technologies. See our Cookie Policy for details.
• Direct communication: If you contact us by email or phone, we retain a record of that communication including any personal data you provide.

We do not collect sensitive personal data (datos personales sensibles) as defined under Article 3 of the LFPDPPP, such as racial or ethnic origin, health status, biometric data, or financial account information.

We use the personal data we collect for the following primary purposes:

• To respond to enquiries submitted through the contact form
• To provide information about our educational programs and platform
• To maintain records of communications for quality and compliance purposes
• To ensure the technical security and proper functioning of the website

We may also use data for the following secondary purposes, which are not strictly necessary for the primary relationship but which you may opt out of:

• To analyze aggregate, anonymized website usage patterns in order to improve the site
• To send informational communications about updates to our educational content, where you have provided consent

If you do not wish your data to be used for secondary purposes, you may notify us at info@saventario.com at any time.

Under the LFPDPPP, we process your personal data on the following legal bases:

• Consent: Where you have voluntarily submitted data through our contact form or agreed to non-essential cookies, we process that data on the basis of your consent. You may withdraw consent at any time.
• Legitimate interest: We process technical and usage data for the legitimate interest of maintaining website security and improving our educational platform, provided such interests do not override your fundamental rights.
• Contractual necessity: Where you request information about our programs, processing your contact details is necessary to respond to your request.

We do not sell, rent, or trade your personal data to third parties for their own marketing purposes.

We may share data with the following categories of third parties, solely as necessary to operate our platform:

• Hosting and infrastructure providers: Our website is hosted on servers that may process data on our behalf under data processing agreements.
• Analytics providers: Where you have consented to analytics cookies, anonymized usage data may be processed by analytics service providers.
• Legal and regulatory authorities: We may disclose data to competent authorities if required by applicable Mexican law or a valid legal order.

Any transfer of personal data outside of Mexico will be subject to the requirements of Article 36 of the LFPDPPP, including ensuring an adequate level of protection in the recipient country or obtaining your prior consent.

Under the LFPDPPP, you have the following rights with respect to your personal data:

• Access (Acceso): You may request confirmation of whether we hold personal data about you and obtain a copy of that data.
• Rectification (Rectificación): You may request correction of inaccurate or incomplete personal data.
• Cancellation (Cancelación): You may request deletion of your personal data, subject to any legal retention obligations.
• Opposition (Oposición): You may object to the processing of your personal data for specific purposes, including secondary purposes.

To exercise any of these rights, please send a written request to info@saventario.com including: your full name, a description of the right you wish to exercise, and a copy of an official identification document. We will respond within 20 business days as required by Article 32 of the LFPDPPP.

If you consider that your data protection rights have been violated, you may file a complaint with the Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales (INAI), the supervisory authority for data protection in Mexico (www.inai.org.mx).

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for a maximum of 24 months from the date of submission. Technical log data is retained for up to 12 months. Where you have withdrawn consent or exercised your right to cancellation, we will delete or anonymize your data within the timeframe required by law, except where retention is required for legal compliance purposes.

We implement technical and organizational security measures appropriate to the nature of the personal data we hold, in accordance with Article 19 of the LFPDPPP. These measures include secure HTTPS transmission, access controls, and regular review of our data handling practices. While we take reasonable steps to protect your data, no system is entirely immune from risk, and we cannot guarantee absolute security of data transmitted over the internet.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the website following any changes constitutes acceptance of the updated policy.

For any questions, concerns, or requests related to this Privacy Policy or the processing of your personal data, please contact us at:

Saventario
Av Nuevo León 276, Ciudad de México, Mexico
Email: info@saventario.com
Phone: +52 55 1204 7461